Frequently Asked Questions

How long will it take to create and pack my order?

Good things come to those who wait. If you need something last minute please get in touch here and we'll do our best to accommodate you!


2-3 weeks creation time.


4-6 weeks creation time after first deposit.


2-3 business days.

How do I get my ring size?

Check out the size guide here.

Will my piece tarnish?

No! All of our jewellery is made from either solid 925 Sterling Silver or solid 9ct Gold, which means your jewellery will not tarnish or deteriorate over time.

However, they can oxidise when they come in to contact with harsh chemicals, which can easily be removed with daily wear or a quick polish!

Where shouldn't I wear my jewellery?

If you want to reduce the risk of oxidisation avoid wearing your jewellery in harsh chemicals such as chlorine in swimming pools, spa's and hot springs.

We also recommend taking any rings off before going to the gym/heavy lifting to avoid bending the metals.

I've ordered the wrong ring size. What should I do?

Don't stress, we offer exchanges on orders* within 14 days of receiving your goods. Just cover the shipping and we will change your size or order free of charge! For any exchange queries please reach out via the contact page here.

*excluding Custom Designs.

Can I wear them in the ocean?

100%! All B3S jewellery is made of either solid 925 Silver or solid 9ct Gold. This means they won't tarnish, crack or peel when exposed to water, sweat and the ocean.

However, please keep in mind that your fingers might shrink in colder waters, so there is a chance they could fall off.

Where is your jewellery made?

All rings and pendants are handmade locally by Ben Williams right here in VIC, Australia.

Chains are handcrafted in Italy, sourced locally and finished by Ben.